Life Settlements
There are some Life Settlement Companies that deal exclusively on life settlement back office and brokerage services to broker-dealers and insurance companies. These companies process many life settlement transactions each year surpassing billions in aggregate face value.
This company must be an industry leader in life settlement compliance and regulatory affairs and the companies must provide seamless, one-stop life settlement processing for both fixed and variable life settlement cases. Many these days are looking for a detail-oriented, extremely organized and outgoing person to fill the position of Case Manager.
Primary Responsibilities:
1. Interface with and service both external (field agents/registered reps) and internal (sales team) customers through the new business process.
2. Responsible for all interaction with the sales unit regarding status updates of pending business.
3. Answer all questions and concerns regarding case status.
4. Collect and analyze incoming new business applications.
5. Input and store all case activity and details into internal and external data base tracking systems.
6. Notify Case Administrator to order Attending Physician Statements, Illustrations, and Verifications of Coverage.
7. Notify Licensing department to conduct licensing check; receive Agent licensing confirmation or assist agent in completing appropriate licensing for case.
8. Review, communicate and continuously track all incomplete and/or other missing required documentation to internal sales team until file is deemed complete and in good order.
9. Promptly acts upon the data received, including informing sales team members and others at the firm, specifying cases that could be affected, and mutually determining courses of action on a case-by-case basis.
10. Quickly, efficiently, ethically, and professionally answers case status questions, including interfacing with other case managers and sales team as well as others in the firm as necessary
11. Consistently and thoroughly keeps data base tracking systems up to date and current with case status updates.
Qualifications:
- The candidate must have a High School diploma or equivalent. Some college education or a degree is preferred
- Life insurance or life settlement industry knowledge required
- Candidate must require strong effective problem solving and customer service skills
- Experience and passion for building long term business relationships
- Skilled in working within a fast paced environment under continual and multiple deadlines, maintaining professionalism under pressure
- Ability to extend and apply individual skills and initiative to multiple sales teams
- Experience in managing information flow and ensuring consistent accuracy
- Superior attention to detail
- Excellent research and quantitative skills
- Aptitude to learn and master proprietary software
- Excellent relationship management skills
- Excellent oral and written communication skills
- Competency in Microsoft Word and Excel
- Life Insurance license required (within first year of employment)
